Last updated: November 10, 2025
At Bespoke Metal Prints, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
When you create an account or place an order, we collect information that identifies you:
When you upload images for printing, we temporarily store these files to process your order. Images are securely stored and are only used for fulfilling your order. We do not use your images for any other purpose without your explicit consent.
When you visit our website, we automatically collect certain information about your device and usage:
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookies through your browser settings, though disabling them may affect site functionality.
We use the information we collect to:
Process and fulfill your orders, including printing, shipping, and customer support
Send order confirmations, shipping updates, and respond to inquiries
Maintain your account, order history, and saved preferences
Analyze usage patterns to improve our website and services
Send promotional emails (only with your consent - you can opt out anytime)
Comply with legal obligations and protect our legal rights
We do not sell your personal information. We may share your information only in the following circumstances:
We work with trusted third-party service providers who assist us in operating our website and processing orders (e.g., payment processors like Stripe, shipping carriers like EasyPost, and hosting providers like Supabase). These providers only have access to information needed to perform their services.
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy protections.
We may share your information for any other purpose with your explicit consent.
If you opt in to receive SMS communications from Bespoke Metal Prints, we may send transactional messages such as order confirmations, shipping updates, and customer support messages.
Your Privacy: We do not sell or share SMS consent with third parties for marketing purposes. SMS communications are only used for order-related transactional messages and customer support.
We implement appropriate technical and organizational security measures to protect your personal information:
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights:
Request a copy of the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal obligations)
Unsubscribe from marketing communications at any time
Request transfer of your data to another service
To exercise these rights, please contact us at privacy@bespokemetalprints.com
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete it.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Email: privacy@bespokemetalprints.com
Mail: Bespoke Metal Prints
4920 Bells Ferry Road
Ste 134-2081
Kennesaw GA 30144
United States